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** FREE Shipping for Order over $120* within Australia Metro Area or $5 Flat Rate for Order over $99 Spend. Learn more.
** FREE Shipping for Order over $120* within Australia Metro Area or $5 Flat Rate for Order over $99 Spend. Learn more.
*Exclude on Certain Formula range and only progress by Standard Shipping Method.
*Item with Label
Will required pay for Express / Same-day Shipping at check out and/or additional Freight Fee will be send separately. Payment must be made in full before item ship out.
Dispatch times: Within 3 to 4 business days.
Delivery times: Due to COVID-19 and high volume of sales, there may be some delays in delivery.
Current COVID-19 Impacts on Domestic delivery times please CLICK HERE to find out estimated delivery times for different states and territories.
How long will my order take to arrive?
*Please Note: Free Shipping only progress by Standard Shipping Method.
How long will my order take to arrive?
Shipping Method |
Cost |
Total Delivery Time |
Express eParcel
|
Min Order $30
|
1- 3 business days. |
Standard - National Shipment
|
No Min Order
|
5 - 7 working days, up to 10 working days to Western Australia. |
Standard - International Shipment
|
Min Order $50
|
Zone 1 - New Zealand | 4-6 working days Please note that if your order contains dangerous good (e.g. hairspray, nail polish, fragrance) your order may subject to customs charges and restrictions of destination country. |
We know you’re probably used to our super-fast dispatch times, as well as our guarantee to have any orders placed before 2pm dispatched on the same day. However, due to the ongoing COVID-19 crisis, we have had to slightly modify our processes in order to ensure the absolute health and safety of our team members as well as our wonderful customers.
This will mean our dispatch times will be slightly delayed and we can no longer guarantee same day dispatch for orders placed before 2pm. Rest assured, we are doing our best to send out orders as fast as we can! Please note that our shipping guidelines are based on the estimated time of arrival from the dispatch date, not the date your order is placed.
Please be advised that our delivery time guidelines are based on business days, which only includes Monday - Friday and excludes public holidays.
If you believe your order is outside the specified time range of delivery, and you are having your parcel delivered to a business address, please check the mail room or reception for your parcel.
If your parcel is being delivered to a home address and you have left delivery instructions, please check around your property (such as the meter box, carport etc) for somewhere safe the delivery driver may have left your parcel.
Please check your confirmation email to confirm your delivery address was correct.
Your parcel will be sent via Australia Post (Express), Fastway and Sendle.
1. You'll find your tracking number under "Tracking Number" in your shipment confirmation email.
2. Enter this tracking number at http://auspost.com.au/track/track
For parcel enquiries you can contact Australia Post directly on 137 678
If you have been through these processes and still cannot locate your parcel, please email us at Orders@bettervaluepharmacy.com.au.
1. You'll find your tracking number under "Tracking Number" in your shipment confirmation email.
2. Enter this tracking number at https://www.fastway.com.au/tools/track
For parcel enquiries you can contact Fast Way by Click HERE
If you have been through these processes and still cannot locate your parcel, please email us at Orders@bettervaluepharmacy.com.au.
1. You'll find your tracking number under "Tracking Number" in your shipment confirmation email.
2. Enter this tracking number at https://try.sendle.com/en-au/tracking
For parcel enquiries you can contact Sendle by Click HERE
If you have been through these processes and still cannot locate your parcel, please email us at Orders@bettervaluepharmacy.com.au.
Our deliveries with Australia Post are delivered with safe drop, meaning your parcel will be left in a secure place around your property if no-one is home. If there is nowhere safe to leave your parcel, please note this in the Delivery Comments box at the final stage of checkout.
If you are having your parcel delivered to a work address, please ensure you include your business name and any delivery instructions (eg "Leave at Reception").
If your parcel is being delivered with our same day delivery service, please ensure your mobile number is in the delivery comments or on your customer account, so we can contact you if necessary.
If one of the items you've ordered is out of stock, your order will be placed on hold until the available item comes back into stock.
This will be reflected on your confirmation email, as your dispatch date will be delayed.
If you would like an update on when a product will come back into stock, please email us at Orders@bettervaluepharmacy.com.au.
Thanks for understanding.
If you'd like to return an item to us, please view our return information page HERE.
Better Value Pharmacy ABN 85 192 632 123 (“Better Value Pharmacy”) recognizes the importance of privacy issues. This Privacy Policy outlines how we manage the personal information that we collect, use and disclose and how to contact us if you have any queries. This Privacy Policy does not cover personal information collected or held by us about our employees and is to be read subject to any overriding provisions of law or contract. A reference in this policy to “Better Value Pharmacy”, we, our and/or us is a reference to Better Value Pharmacy Pty Ltd and any of its subsidiaries, related entities and affiliates which may collect your personal information.
Collection of Personal Information by us
We are required to collect personal information to be able to provide requested products or services.
The kinds of personal information we collect and store will depend on what products and services you request from us. However, it may include but is not limited to:
How we collect Personal Information
We collect personal information when you voluntarily provide it to us, for example, when you:
How your Personal Information will be used
We collect your personal information so that we can use it for our functions and activities which include but are not limited to:
If you do not provide us with your personal information, we will be unable to do one or more of the above (including being unable to accept any orders and service requests). You are taken to consent to management of your personal information in accordance with and in the manner specified in this Privacy Policy (which may change from time to time) until you tell us to the contrary by contacting us using our contact details below.
Exchange of Personal Information with third parties
Personal information we collect from you may be disclosed:
We may sell, transfer, or otherwise disclose our database of personal information to an actual or potential successor entity, purchaser, or investor in connection with a corporate merger, consolidation, sale of our assets or a substantial part of our assets, share sale, investment transaction or other corporate rearrangement.
We may also obtain personal and other information from some or all of the above to enable us to provide our services or products to you. When we obtain personal and other information from third parties whom we are referred to by you, we will assume and you will ensure that you have made that third party aware of the referral of the persons and purposes involved in the collection, use and disclosure of the relevant personal or other information.
Use and disclosure of Personal Information by us
If we use or disclose your personal information for a purpose (the "secondary purpose") other than the main reason for which it was originally collected (the "primary purpose"), to the extent required by law, we will ensure:
Collection of information other than personal
If you visit our website, some of the information we and/or our contractors collect about your visit to our website is not personal information because it does not reveal your identity. Information of this nature may include but is not limited to:
When you visit our website, we and/or our contractors collect general information about your visit which may include your server address, the date and time of your visit, the pages you accessed, the information you downloaded and the type of Internet browser you used.
We and/or our contractors may use this information in an anonymous, aggregated form, for statistical purposes only, to assist us in improving the quality and usability of our website.
A cookie is a small string of information that a website transfers to your browser for identification purposes. The cookies we and/or our contractors use may identify individual users.
Cookies can either be "persistent" or "session" based. Persistent cookies are stored on your computer, contain an expiration date, and are mainly for the user's convenience. Session cookies are short-lived and are held on your browser's memory only for the duration of your session, they are used only during a browsing session, and expire when you quit your browser. We and/or our contractors may use both session and persistent cookies. This information may be used to personalize your current visit to our and our contractors' websites. Upon closing your browser, the session cookie is destroyed.
Most Internet browsers can be set to accept or reject cookies. If you do not want to accept cookies, you can adjust your Internet browser to reject cookies or to notify you when they are being used. However, rejecting cookies may limit the functionality of our website.
Location of Personal Information
We do not, and do not presently intend to, disclose or transfer any personal information to overseas recipients. If this position changes in the future, we will take reasonable steps to notify you.
Your personal information may however be transferred overseas if we sell, transfer or disclose our database of personal information to an actual or potential successor entity, purchaser or investor who is located or has offices overseas. It is not practicable to specify the likely countries in which recipients of information may be located in this regard.
Security
Whilst we endeavor to provide a secure online environment, there are inherent risks associated with the transmission of information via the internet and no data transmission over the internet can be guaranteed to be completely secure. We therefore cannot warrant the security of any information you provide to us over the internet. You provide information to us over the internet at your own risk.
We encourage you to play an important role in keeping your personal information secure, by maintaining the confidentiality of any passwords and account details used on our website. It is your sole responsibility to maintain such confidentiality. We will not be liable for any damage, loss or expense suffered due to such disclosure.
Third Parties
Our website may contain links to third party websites and social media features that are hosted by a third party. Links to other websites do not constitute sponsorship, endorsement or approval of the information found on those websites. You should evaluate the accuracy, relevance and suitability for your purposes of any such information. We are not responsible for the privacy policies or practices of third-party websites, and your interactions with any social media features are governed by the privacy policies and practices of the hosting entities.
Access and correction of Personal Information
You can ask to obtain access to your personal information that we and/or our contractors hold, although under some circumstances permitted by law, we may not provide such information to you. Also, we may not be able to require our contractors to provide personal information to you.
We may ask you to put your request in writing and pay a reasonable fee levied by us for attending to your request.
It is important to us that the personal information we hold about you is accurate, complete and up to date. If your personal information changes or you are aware that your personal information held by us is not accurate, complete or up to date and you would like your personal information corrected, or simply desire access to your personal information, please contact us at:
Better Value Pharmacy
250 Springvale Road, Springvale
VIC 3171, Australia
03 9547 2911
If we decide not to correct or provide you with access to your personal information, we will give you our reasons for our decision.
Complaints
If you have a complaint about the way we have dealt with your personal information, please contact us at the above telephone number. If you are not satisfied with the outcome of your complaint, you may refer the matter to the Office of the Australian Information Commissioner at:
Website: www.privacy.gov.au
Phone: 1300 363 992
Updates to Privacy Policy
We may amend this Privacy Policy at any time and may choose to do so at our discretion. If we do so, the amended Privacy Policy will be posted on our website so that you will always be aware of how we manage your personal information.
Further Information
Please contact us if you have any queries about the personal information that we hold about you or the way we handle that personal information. Our contact details for privacy queries are set out above.
Further information about the Australian Privacy Principles and the application of privacy law to the private sector generally can be found by contacting the Office of the Australian Information Commissioner (details above).
New Canesten Vaginal pH Self Test helps you to diagnose common vaginal infections like thrush in the privacy of your own home. It works within seconds to indicate the type of vaginal infection that you may have.
Canesten Vaginal pH Self Test is an easy to use self test to help you diagnose if you are suffering from thrush in the privacy of your own home within seconds with over 90% accuracy * helping to put you back in control of your intimate health.
A number of factors contribute to vaginal infections, which can result in unpleasant symptoms including vaginal odour, abnormal discharge and discomfort.
The kit contains 1 self-diagnostic swab. Swab colour indicates vaginal pH level.
- Discrete and can be used in the privacy of your home
- Easy to use
- Over 90% accuracy*
- See results in seconds
- Test before you treat
How Does It Work?
The Canesten® Vaginal pH Self Test identifies the level of vaginal pH acidity (normal or elevated) by testing vaginal secretions. The resulting colour indicates the pH level. The test result should be interpreted in conjunction with your symptoms, based on the treatment guide on the back of pack.
No colour change, remains yellow
• Normal pH balance
Green/Blue colour change
• Elevated pH balance
*Nyirjesy, Paul, et al. "The performance of an innovative self-sampling test for vaginitis-Selfcare Journal”. SelfCare 2017;8(3):1-11. Study funded by Common Sense, Caesarea, Israel.
Boxed Contents: 1 Self-diagnostic swab
Size: 1 Pack
CAUTION
When using the product ensure the swab is not inserted further than the beginning of the handle. If pregnant: Consult your doctor before use. Warning: Keep out of reach of children. Read instruction leaflet before use. Do not use if the end tab is broken off or appears tampered with.STORAGE INSTRUCTIONS
Store in a dry place at room temperature.*Please note that not all products available online are available in the stores. The RRP against which any savings comparisons we make to the listed sale price for products displayed on this website is: the supplier's recommended retail price for the product, provided that this is a price at or above at least 5% of Australian Pharmacy Transactions~ have occurred for that product within the previous 2 months; or if at least 5% of Australian Pharmacy Transactions~ for that product in the previous two months did not occur at or above the supplier's recommended retail price, the RRP will be the price at or above which at least 5% of Australian Pharmacy Transactions~ occurred within the last 2 months. All prices displayed on this website are in AUD unless otherwise indicated. Actual product or product packaging delivered may vary slightly from the product image shown.
All reasonable efforts have been made to ensure that ingredient listings, product images, makeup shades and colour swatches and other information for products displayed on this website are up-to-date, accurate and complete. However, we still recommend that you please check the ingredient listings on a product before use. Sunscreen is only used for one element of protection.
Better Value Pharmacy provides general product information such as nutritional information, country of origin and product packaging for your convenience. This information is intended as a guide only because products change from time to time. Please read product labels before consuming. For therapeutic goods, always read the label and follow the directions for use on packing. If you require specific information to assist with your purchasing decision, we recommend that you contact the manufacturer via the contact details on the packaging or email us at Orders@bettervaluepharmacy.com.au. Product ratings and reviews are taken from various sources. Better Value Pharmacy does not represent or warrant the accuracy of any statements, claims or opinions made in product ratings and reviews.
Always read the label. Follow directions for use. If symptoms persist talk to your healthcare professional. This medicine may not be right for you. Read the warnings before purchase.
The Pharmacist reserves the right to not supply contrary to our professional and ethical obligation.
View Our Terms & Conditions and our Privacy Policy.
** FREE Shipping for Order over $120* within Australia Metro Area or $5 Flat Rate for Order over $99 Spend.
*Exclude on Certain Formula range and only progress by Standard Shipping Method.
*Item with Label
Will required pay for Express / Same-day Shipping at check out and/or additional Freight Fee will be send separately. Payment must be made in full before item ship out.
Dispatch times: Within 3 to 4 business days.
Delivery times: Due to COVID-19 and high volume of sales, there may be some delays in delivery.
Current COVID-19 Impacts on Domestic delivery times please CLICK HERE to find out estimated delivery times for different states and territories.
How long will my order take to arrive?
*Please Note: Free Shipping only progress by Standard Shipping Method.
How long will my order take to arrive?
Shipping Method |
Cost |
Total Delivery Time |
Express eParcel
|
Min Order $30
|
1- 3 business days. |
Standard - National Shipment
|
No Min Order
|
5 - 7 working days, up to 10 working days to Western Australia. |
Standard - International Shipment
|
Min Order $50
|
Zone 1 - New Zealand | 4-6 working days Please note that if your order contains dangerous good (e.g. hairspray, nail polish, fragrance) your order may subject to customs charges and restrictions of destination country. |
We know you’re probably used to our super-fast dispatch times, as well as our guarantee to have any orders placed before 2pm dispatched on the same day. However, due to the ongoing COVID-19 crisis, we have had to slightly modify our processes in order to ensure the absolute health and safety of our team members as well as our wonderful customers.
This will mean our dispatch times will be slightly delayed and we can no longer guarantee same day dispatch for orders placed before 2pm. Rest assured, we are doing our best to send out orders as fast as we can! Please note that our shipping guidelines are based on the estimated time of arrival from the dispatch date, not the date your order is placed.
Please be advised that our delivery time guidelines are based on business days, which only includes Monday - Friday and excludes public holidays.
If you believe your order is outside the specified time range of delivery, and you are having your parcel delivered to a business address, please check the mail room or reception for your parcel.
If your parcel is being delivered to a home address and you have left delivery instructions, please check around your property (such as the meter box, carport etc) for somewhere safe the delivery driver may have left your parcel.
Please check your confirmation email to confirm your delivery address was correct.
Your parcel will be sent via Australia Post (Express), Fastway and Sendle.
1. You'll find your tracking number under "Tracking Number" in your shipment confirmation email.
2. Enter this tracking number at http://auspost.com.au/track/track
For parcel enquiries you can contact Australia Post directly on 137 678
If you have been through these processes and still cannot locate your parcel, please email us at Orders@bettervaluepharmacy.com.au.
1. You'll find your tracking number under "Tracking Number" in your shipment confirmation email.
2. Enter this tracking number at https://www.fastway.com.au/tools/track
For parcel enquiries you can contact Fast Way by Click HERE
If you have been through these processes and still cannot locate your parcel, please email us at Orders@bettervaluepharmacy.com.au.
1. You'll find your tracking number under "Tracking Number" in your shipment confirmation email.
2. Enter this tracking number at https://try.sendle.com/en-au/tracking
For parcel enquiries you can contact Sendle by Click HERE
If you have been through these processes and still cannot locate your parcel, please email us at Orders@bettervaluepharmacy.com.au.
Our deliveries with Australia Post are delivered with safe drop, meaning your parcel will be left in a secure place around your property if no-one is home. If there is nowhere safe to leave your parcel, please note this in the Delivery Comments box at the final stage of checkout.
If you are having your parcel delivered to a work address, please ensure you include your business name and any delivery instructions (eg "Leave at Reception").
If your parcel is being delivered with our same day delivery service, please ensure your mobile number is in the delivery comments or on your customer account, so we can contact you if necessary.
If one of the items you've ordered is out of stock, your order will be placed on hold until the available item comes back into stock.
This will be reflected on your confirmation email, as your dispatch date will be delayed.
If you would like an update on when a product will come back into stock, please email us at Orders@bettervaluepharmacy.com.au.
Thanks for understanding.
If you'd like to return an item to us, please view our return information page HERE.
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