General Information

The Omron HVF128 Premium TENS Therapy Device provides drug-free pain relief. Omron's triple action TENS Therapy blocks the pain message, triggers the release of endorphins & improves blood circulation. Featuring 9 therapy modes & 5 special modes.

•Drug-Free Pain Relief using TENS Therapy
-TENS is an acronym for Transcutaneous Electrical Nerve Stimulation
-TENS devices send a small electrical current through the skin to stimulate the sensory nerve endings that send signals up the spinal cord to the brain
-TENS Therapy relieves pain in two ways: by stimulating the release of Endorphins, the body’s own pain relieving hormones; and by using a natural effect called the “Pain Gate” to block pain signals before they reach the brain
-TENS Therapy offers a drug-free alternative to pain relief and has an excellent reputation as an effective form of modern pain control
•Simple Operation
•Relieves Pain & Muscular Tension
•Improves Circulation
•12 Automatic Therapy Modes
-Body Area Modes- Waist/Lower Back, Shoulder, Joint, Arm, Leg, Sole
-Massage Modes- Tap, Rub, Knead, Push
-Soothe- Low Frequency of 100Hz for Muscle Ache
-Relieve- High Frequency of 1200Hz for Muscular Pain
•5 Special Modes
Hyper, Soft, Repeat, Point & Wide, Right & Left
•10 Intensity Levels
•LCD Display
•Long Life Pads
Up to 300 uses with proper maintenance
•Frequency up to 1200Hz
•15 Minute Auto-Off
•Soft Carry Bag

Your health professional will advise you whether this product is suitable for you/ your condition. Always read & follow the instructions for use & health warnings. If symptoms persist, talk to your health professional. Do not use with any electronic medical devices e.g. pacemakers.

Boxed Contents: Main unit, electrode cord, 1 x set long life electrode pads (2pcs), electrode pad holder, soft pouch, instruction manual, 2 x AAA batteries

Warnings

Please see instruction manual for full list of warnings.
• Never use this unit in combination with the following medical electronic devices:
(1) Medical electronic implants such as pacemakers
(2) Electronic life support systems such as an artificial heart/lung
(3) Portable electronic medical devices such as electrocardiograph
This unit may cause the above-mentioned medical electronic devices to malfunction, posing a considerable health risk to users of these devices
• Persons with the following conditions (suspected or diagnosed) must consult the doctor before using this unit:
Acute disease/malignant tumor/infectious disease/pregnancy/cardiac dysfunction/high fever/abnormal blood pressure/tendency to bleed internally/skin sensory disorders or skin problems/receiving medical treatment, especially those feeling discomfort/ following a recent surgical procedure/epilepsy/heart disease/heart rhythm problem
• Do not use this unit near the heart, above the neck, on the neck/throat, on the head/face, around the mouth or on diseased skin, on the genital area, on the calves/feet of both legs at the same time. Application of electrodes near the thorax may increase the risk of cardiac fibrillation
• If you have had medical or physical treatment for your pain consult with your healthcare professional before using this unit
• If your pain does not improve, becomes seriously chronic or severe, or continues for more than 5 days, stop using the unit and consult with your healthcare professional
• The mere existence of pain functions as a very important warning telling us that something is wrong. Therefore, if you suffer from any serious illness, consult your healthcare professional in order to confirm that it is advisable for you to use this device
• Do not use this unit for any other purpose that what it is intended for
• If the unit is not functioning properly or you feel discomfort, immediately stop using the unit
• Do not use this unit on infants/children or people not capable of expressing their intentions or with cognitive disabilities
• Keep out of reach of children. Contains small parts that may cause a choking hazard if swallowed. The electrode cord could cause strangulation
• Do not use this unit while sleeping/ driving/ showering
• Be careful not to allow any metal object, such as a belt buckle or necklace to come into contact with the electrode pad during treatment. You may receive a strong electrical shock
• Do not use the device with other medical electrical (ME) equipment simultaneously
• Do not use a mobile phone or other devices that emit electromagnetic fields, near the unit. This may result in incorrect operation of the unit
• Do not use this unit to treat one region for extended periods of time
• Follow the battery instructions carefully

Directions

Please see instruction manual for detailed instructions.
• Setup the device as per instructions
• Ensure device is switched off prior to attaching the electrode pads
• Clean & dry your skin prior to use to ensure sufficient adhesion of the electrode pads. Only apply to normal, intact, healthy skin
• Place the electrode pads on your skin in the region you want to treat as per instructions
• Turn the device on and select the desired treatment settings and intensity

STORAGE INSTRUCTIONS

-20°C to 60°C, 10 to 95% RH

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Better Value Pharmacy provides general product information such as nutritional information, country of origin and product packaging for your convenience. This information is intended as a guide only because products change from time to time. Please read product labels before consuming. For therapeutic goods, always read the label and follow the directions for use on packing. If you require specific information to assist with your purchasing decision, we recommend that you contact the manufacturer via the contact details on the packaging or email us at Orders@bettervaluepharmacy.com.au. Product ratings and reviews are taken from various sources. Better Value Pharmacy does not represent or warrant the accuracy of any statements, claims or opinions made in product ratings and reviews.

Always read the label. Follow directions for use. If symptoms persist talk to your healthcare professional. This medicine may not be right for you. Read the warnings before purchase.

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** FREE Shipping for Order over $120* within Australia Metro Area or $5 Flat Rate for Order over $99 Spend.

 *Exclude on Certain Formula range and only progress by Standard Shipping Method.

 *Item with Label

Will required pay for Express / Same-day Shipping at check out and/or additional Freight Fee will be send separately. Payment must be made in full before item ship out.

PLEASE NOTE THAT DUE TO COVID-19, YOU MAY EXPERIENCE SOME DELAYS WITH YOUR ORDER. 

Dispatch times: Within 3 to 4 business days. 

Delivery times:  Due to COVID-19 and high volume of sales, there may be some delays in delivery.

Current COVID-19 Impacts on Domestic delivery times please CLICK HERE to find out estimated delivery times for different states and territories.

How long will my order take to arrive?

*Please Note: Free Shipping only progress by Standard Shipping Method.

How long will my order take to arrive? 

Shipping Method 

Cost 

Total Delivery Time 

Express eParcel
(National)

 

Min Order $30

 

1- 3 business days.
The Australia Post Express Next Day Network can be found by clicking here.
Tracking number will be provided.
Parcel is Subject to safe drop unless requested otherwise via Australia Post or in the delivery comments.

Standard - National Shipment

 

No Min Order

 

5 - 7 working days, up to 10 working days to Western Australia.
Parcel is subject to safe drop unless requested otherwise via Sendle or in the delivery comments.
Tracking number will be provided.

Standard - International Shipment

 

Min Order $50

 

Zone 1 - New Zealand | 4-6 working days
Zone 2 - North America, Western Europe, Asia and the Pacific | 6-13 working days
Zone 3 - Rest of the world | 10-15 working days  

Please note that if your order contains dangerous good (e.g. hairspray, nail polish, fragrance) your order may subject to customs charges and restrictions of destination country.

We know you’re probably used to our super-fast dispatch times, as well as our guarantee to have any orders placed before 2pm dispatched on the same day. However, due to the ongoing COVID-19 crisis, we have had to slightly modify our processes in order to ensure the absolute health and safety of our team members as well as our wonderful customers.

This will mean our dispatch times will be slightly delayed and we can no longer guarantee same day dispatch for orders placed before 2pm. Rest assured, we are doing our best to send out orders as fast as we can! Please note that our shipping guidelines are based on the estimated time of arrival from the dispatch date, not the date your order is placed.

Please be advised that our delivery time guidelines are based on business days, which only includes Monday - Friday and excludes public holidays.

If you believe your order is outside the specified time range of delivery, and you are having your parcel delivered to a business address, please check the mail room or reception for your parcel.

If your parcel is being delivered to a home address and you have left delivery instructions, please check around your property (such as the meter box, carport etc) for somewhere safe the delivery driver may have left your parcel.

Please check your confirmation email to confirm your delivery address was correct.

Your parcel will be sent via Australia Post (Express), Fastway and Sendle.

1. You'll find your tracking number under "Tracking Number" in your shipment confirmation email.

2. Enter this tracking number at  http://auspost.com.au/track/track

 

For parcel enquiries you can contact Australia Post directly on 137 678

If you have been through these processes and still cannot locate your parcel, please email us at Orders@bettervaluepharmacy.com.au.

1. You'll find your tracking number under "Tracking Number" in your shipment confirmation email.

2. Enter this tracking number at  https://www.fastway.com.au/tools/track

 

For parcel enquiries you can contact Fast Way by Click HERE

If you have been through these processes and still cannot locate your parcel, please email us at Orders@bettervaluepharmacy.com.au.

1. You'll find your tracking number under "Tracking Number" in your shipment confirmation email.

2. Enter this tracking number at https://try.sendle.com/en-au/tracking

For parcel enquiries you can contact Sendle by Click HERE 

If you have been through these processes and still cannot locate your parcel, please email us at Orders@bettervaluepharmacy.com.au.

Our deliveries with Australia Post are delivered with safe drop, meaning your parcel will be left in a secure place around your property if no-one is home. If there is nowhere safe to leave your parcel, please note this in the Delivery Comments box at the final stage of checkout.

If you are having your parcel delivered to a work address, please ensure you include your business name and any delivery instructions (eg "Leave at Reception").

If your parcel is being delivered with our same day delivery service, please ensure your mobile number is in the delivery comments or on your customer account, so we can contact you if necessary.

If one of the items you've ordered is out of stock, your order will be placed on hold until the available item comes back into stock.

This will be reflected on your confirmation email, as your dispatch date will be delayed.

If you would like an update on when a product will come back into stock, please email us at Orders@bettervaluepharmacy.com.au.

Thanks for understanding.

If you'd like to return an item to us, please view our return information page HERE.


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